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Terms & Conditions
| Consumer Terms and Conditions
Every quotation, pro-forma invoice, price list or other similar
document made or issued by VisionRacer ("the company") is made or
issued subject to these General Terms and Conditions of Sale. These
terms and conditions do not affect consumers' statutory rights as
contained in current legislation governing the relationship between
consumers and businesses.
Definitions
The Company means VisionRacer. The Customer or you, means the account
applicant or person who buys or agrees to buy goods from the company.
Online Ordering
To place orders on our online store you must be the registered card holder.
Age Restrictions
You agree to be of legal age to purchase and/or use any product that
must adhere to official or recommended age ratings.
Acceptance of Orders
No order resulting from any quotation, pro-forma invoice, price list or
other similar document made or issued by the company shall be binding
unless and until it is accepted by the company. The company at its
absolute discretion may accept or reject any order whether on account
of the equipment being no longer available or for any other reason
whatsoever.
 Product Specifications
The company warrants that the goods will be at the time of delivery
correspond to the description given by the company. It is the
responsibility of the customer to check the compatibility and
suitability of goods for any particular purpose before ordering . The
company hereby reserves the right to make without notice such minor
modifications in specifications, designs or materials as it may deem
necessary or desirable by experience.
Payment will not be taken from the Customers Credit/Debit card until
all goods ordered are in stock ready for dispatch. The contract will
be deemed as active once payment has been received by the company.
Dispatch
Customers will be given an estimated date of dispatch when placing
orders. If these dates are exceeded the company will endeavour to keep
customers informed of the delay and an expected new delivery date.
Customers may cancel their order at any time prior to dispatch by
contacting the Customer Services Department in writing. This should be
sent to the Customer Services Manager at the company's registered
address. If payment has been made by cheque a refund will be issued
within 14 days of written receipt of the cancellation order.
Delivery
Whilst every reasonable effort shall be made to keep to any delivery
date, time of delivery shall not be of the essence and the company
shall not be liable for any losses, costs, damages or expenses incurred
by the customer or any other person or company arising directly or
indirectly out of any failure to meet any estimated delivery date. The
risk in the goods shall pass from the company to the customer upon
delivery of such goods to the customer.
Liability
Under no circumstances shall the company be responsible for any indirect, incidental or consequential damages.
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Damages and Shortages
The customer shall report any damage or shortage to the company and the
carriers in writing within 7 days of delivery. Provided prompt notice
of transit damage or loss is given and provided it is proved to the
company's satisfaction that such damage occurred in transit, the
company will refund, repair or replace such equipment free of charge to
the customer.
 Ownership and Risk The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer. However, notwithstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the customer until the company has received in cash or cleared funds, payment in full for all goods delivered to the customer under this and all other contracts between the company and the customer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the company and the customer under which the goods were delivered. Warranty & Returns
In addition to any manufacturers warranty all products, except
consumables and input devices, are covered by our own 12 month return
to base warranty. If you wish to return any faulty item you must first
contact our Technical Support Department and obtain a Product Returns
Number. You must use any manufacturer repair service or on-site
arrangement provided. Any on-site arrangements apply to mainland UK
only. Electronic products can be returned for disposal within a period
of 28 days of receiving the product, all return shipping costs are the
responsibility of the customer. WEEE Regulations.
Should any equipment malfunction as a result of abnormal environmental
factors (including without prejudice to the generality of the foregoing
mains power transients or dropouts, electromagnetic interference,
extremes of humidity, vibration, electro-static damage , temperature or
pressure or chemical corrosion then all costs incurred by the company
in repairing such equipment and investigating the causes of the
malfunction shall be payable to the company.
Force Majure
The company will not be liable for any breach of agreement, for delay
or failure to perform if the delay or failure is due to acts of God,
civil commotion, riots, floods, drought , fire, legislation or other
cause beyond the companies reasonable control. This does not affect
your statutory rights. If the company choose not to enforce a right
under this agreement, that decision will not prevent the enforcement of
other rights, or the same right on a later occasion.
The terms and conditions of sale detailed below are provided for your
information, in line with legislation contained in Consumer Protection
(Distance Selling) Regulations 2000. This legislation covers items
bought where there is no direct contact between the supplier and the
consumer. It does not apply where goods are bought for business use,
from showrooms, fairs or exhibitions.
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